Shipping Policy

Using your Credit Card is the best way to order. It is fast, safe and eliminates errors common with telephone orders. We will hold your order until payment arrives. SORRY, BUT WE DO NOT SHIP C.O.D. DELIVERIES.

When using a credit card, please verify that your credit card billing address information is correct. Incorrect information can cause the charge to be rejected. If you are using a credit card issued in a country outside the USA, please make sure that your card can be used internationally.

Order Information

Orders received before 1:30pm Pacific time (weekdays) will be filled and shipped that business day.

Orders received on Friday after 1:30pm will be processed and shipped on the following Monday or next business day.

All orders placed on the weekend will be processed and shipped on the following Monday or next business day.
If an order is placed on a holiday it will be processed and shipped on the following business day.

Please make note of the shipping choices and charges associated with your order. The default shipper is UPS Ground – a street address is required, they do not deliver to PO Boxes. Please make a notation in the shipping comments if you need special handling (i.e.: Deliver After Noon, etc.)

No UPS Ground shipping to Alaska, Hawaii or Puerto Rico. We ONLY ship via Priority mail or UPS air (Next Day or 2 Day).

APO orders are shipped via Priority mail. Please be sure to include your full name and rank.

All rates are US Dollars (USD).

International Shipping Information

International orders will be shipped by the United States Postal Service*. Canadian orders will ship via UPS Standard. Orders can take up to 3 weeks for delivery.

IF YOUR COUNTRY IS NOT LISTED IN THE CHECKOUT AS AN OPTION, it means WE DO NOT SHIP ANESTHETICS THERE.

List of countries we DO NOT ship to:

Asia / Oceania
Australia
Fiji
French Polynesia
French Southern Territories
India
Japan
Maldives
Mongolia
Nepal
New Caledonia
North Korea
Samoa
South Korea
Sri Lanka
Vietnam

Africa
Botswana
Chad
Madagascar
Malawi
Mauritius
Rwanda
South Africa
Zimbabwe

Middle East
Afghanistan
Cyprus
Kuwait
Kyrgyzstand
Libya
Pakistan
Syria

Europe
Belgium
France
Germany
Italy
Netherlands (Holland)
Spain

Americas
Bolivia
Cayman Islands
Curacao
Dominican Republic
Ecuador
Honduras
Mexico
Panama
Peru
U.S. Virgin Islands

International Shipping: The International shipping rate is a flat fee of $ 45.00 USD for up to four pounds.

Canadian Shipping: The Canadian shipping rate is a flat fee of $ 30.00 USD for up to four pounds.

*UPS is available for International orders, by request only. Shipping costs will be determined on the order at the time of sale. You will be contacted via email with your options and estimated delivery dates. If you wish to pay using PayPal please call us to place your order, we will send you an invoice through their system. Your order will not be processed until we receive your approval for the shipping rates and payment is received. Please note that you will be responsible for any customs fees and tariffs.